What is business process modeling

Model, analyze and improve business processes

Target group: Business process modelers, business analysts, project managers, process owners, process analysts, business process managers

Course type: Open training, German, 2-day course

Business processes are an important success factor. The workshop deals with the topic of business process modeling. Based on the properties of a business process, the concepts of the "Business Process Model and Notation (BPMN)" standard are introduced and modeling methods and work techniques are presented.

Participants acquire knowledge about:

  • Business process management concepts
  • Notations for business process management:
    Business Process Model and Notation (BPMN)
  • Stakeholders and views: who needs which information?
Participants acquire the following skills:
  • Delimit and classify processes: How can I delimit business processes?
  • Process decomposition - from the process map to the task description: How are processes analyzed? Which information is required for which view?
  • Describe and analyze business processes
You can book the entire workshop or individual modules on my booking page! Register now!

Workshop: Business Process Modeling for Business Analysts - Applying BPMN

For many companies, "good" business processes are an essential success factor. Process models are the basis for understanding, analyzing, optimizing or "just" for communicating business processes. The OMG standard "Business Process Model and Notation (BPMN)" is the widespread and accepted standard for business process modeling. BPMN is a very extensive notation, the standard covers several different aspects of process modeling - from the documentation of processes to the representation the interaction of process participants through to the implementation and execution of process models. Modelers must therefore decide which elements of the BPMN are suitable for the respective purpose.

An isolated consideration of the business processes is rarely successful. Process models use other artifacts, such as the glossary or the rule model, and reference other views. The process model is classified in a company model. Relevant views of a company model are introduced and the link with the process model is discussed.

The course discusses the basics of business process modeling and provides practical insights. Participants get an introduction to the topic of "business process modeling" in order to document, analyze and optimize their own processes. The focus is on practical application. Examples underline the imparted knowledge, participants can bring their own examples.
Content: Business process modeling for business analysts
  1. What is a business process? How do business processes fit into a company model?

    We often use terms like "business process" on the assumption that everyone involved has the same understanding of the term. In the vast majority of cases, this assumption is wrong. We compare the BPMN definition of the term "business process" with definitions from theory and literature. From this we derive a process term that supports a systematic approach to process modeling. Business process models require other artifacts, such as the definition of business concepts, business requirements or business rules. A brief introduction to the Zachman Framework outlines the relationships between process models and other outcomes in an enterprise model.

    1. What actually is a business process?
      1. Definition of "business process"
      2. Properties of a business process
    2. Views of a business process
      1. Course of a business process
      2. Cooperation and communication between process participants
      3. Description of activities in a business process
    3. Business processes, business rules and enterprise architecture
      1. Business needs
      2. Terms and fact model
      3. Business rules

  2. Business process models and the BPMN

    Which means of description do we need for the modeling of business processes? This part of the course introduces the OMG standard BPMN and discusses the elements that are required to describe a business process on the technical level. The basis is the process understanding developed in the first part.

    1. Business Process Model and Notation (BPMN)
      1. Overview and conformity level
      2. Elements of the BPMN
    2. BPMN for business analysts - represent elements of a business process model
      1. Actors in the business process: BPMN elements pool and lane
      2. Business events and process control: BPMN-Elemen Event
      3. Business activities: BPMN elements task and subprocess
      4. Represent process flow: BPMN-Element Sequence Flow
      5. Represent scenarios: BPMN element gateway
      6. Information and objects: BPMN element Data Object
      7. Communication between process participants: BPMN elements Message Flow, Choreography, Conversation Diagram

  3. How is a process model developed? - Introduction to business process modeling

    Often times, users begin to develop business process models in an intuitive manner. After a while, the models become very complicated, unmanageable and, above all, not maintainable. To avoid these pitfalls, a systematic approach to process modeling must be followed. It doesn't have to be complicated by any means. This part of the course discusses a general approach to process modeling and introduces work techniques such as process decomposition and process composition. The participants get to know tools for process modeling.
    1. Apply BPMN
      1. Create a simple process model
      2. Process modeling tools
    2. Why do business process modeling projects fail?
    3. Process decomposition and composition of processes
      1. Top-down development of a process model: structure, management view, task view
      2. Process decomposition - how to structure process models
      3. Finding patterns in a process model - composing processes
      4. Analyze collaboration in business processes
    4. How things belong together
      1. Business process, requirements, terms and facts

  4. Modeling methods and outlook

    In contrast to the representation of processes, modeling and analysis methods are not formally standardized. We present best practices and compare popular methods of process modeling. Business process models are not an end in themselves. Such models often serve as a template for the system implementation. In the final part, the transition from technical modeling to system design is discussed.
 
You can book the entire workshop or individual modules on my booking page! Register now!